Frequently Asked Questions
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1. The spelling of the name I have is correct, but the listing shows a slightly different spelling
Our data is taken directly from published official court websites and what is shown here is how it appeared on that site. It's possible the original data could have had a typo, but it's also possible the data is as it was spelt and they are two separate persons.
2. How can I be sure the listing shown is for the same person I am interested in?
No Australian Criminal Court website records a DOB or a person's address, so it is not possible to match any additional data that isn't already shown.
3. How can I find additional information about a court attendance other than what is shown here?
The SOCR (court records) database provides information on which type of court the person attended (e.g. in a Magistrates/Local, District or Supreme Court) as well as that court's location and the date of appearance.
You will then need to contact that particular court directly and inquire whether any additional information is available. For example, some courts allow persons to apply for a copy of the Certificate of Conviction - usually there is a fee involved with such an application.
4. I'm certain the person has been before the courts, but the name doesn't come up
Depending on the state being searched, not all daily court attendance records published by some courts contain a full name. For example, some listings only contain a surname (or a surname and initial) and this data is not included in the database.
5. Can I have my name removed from the database?
No. This would compromise the integrity of the database. Please keep in mind the data shown in the database is already public information as our data is obtained from published daily court lists. Further, the database only shows court attendance records. It does not show convictions or court outcomes.
6. The only search available is via a person's name. Can any additional cross-matching using other criteria be done?
Yes, we can manually search the raw data in the database to cross-reference or match any of the 'heading' information shown in the results - e.g. via date, court, location, case number, etc. The fee for doing a manual search is $25. Please use the Contact Us page to send through details of what you require.
7. What is the "CSV" in the "Download CSV" button?
CSV stands for 'Comma Separated Value' and is a Microsoft Excel file type. It is perfectly safe to download and view in Excel. It also provides a very quick and easy way of seeing all the records for that particular name. It is an option best used when accessing the database via a PC.
8. I’m having problems logging in. Can you help?
Firstly, make sure you are using the exact same email address and password you used when you first registered. The password is case sensitive so any capitalised words, spaces, symbols, etc., must be a total match. If there is any doubt about your password, click on the “Forgotten your password?” link and submit your email address so a new password can be set up. You will receive an email with a link so you can then reset your password.
Once logged in, please log out. If you do, you can log in again straight away on a different device; for example from using your phone to then using a PC.
If you don’t log out, then trying to log in again from a different device within 5 minutes will block all access. This is to prevent the sharing of login credentials. IP addresses (that define online devices) are monitored.
If you are still having issues, please follow these steps:
1. Wait at least 5 minutes.
2. Go to > https://db.socr.com.au/login
3. Click on the “Forgotten your password?” link
4. Enter your email address and click on the ‘Recover’ button.
5. Check your email account for an email from the database.
6. Click on the verification link.
7. Reset your password (please use something you will remember).
8. Login to the database as usual.
If all of the above fails, please send us an email via the 'contact' page
This page is still under construction. More FAQs will be added soon
